9
Warranty Conditions
All new SOUNDPEATS products are entitled to a two-year warranty from the original
date of purchase.
The proof of purchase proves that the product was purchased in the Alza.cz sales chain,
during the warranty period you can then use the free service or you can replace the
product.
The warranty does not apply to:
• Use of the device contrary to the instructions, use of non-original parts, or damage
caused by illegal software.
• Disassembly itself or damage caused by disassembly and assembly by an
unauthorized repair shop.
• The cause of the failure is caused by negligence or force majeure, such as accidents
(fire, water, immersion, compression, external fall, etc.) and natural disasters
(lightning, earthquake, typhoon, etc.).
• Natural consumption, damage, wear and aging of consumables or components
during use (such as hearing protectors, silicone hearing protectors, batteries, etc.).
• The use of non-original parts is prohibited.
• Other unspecified items will be implemented in accordance with the applicable laws
and regulations of the country or region where the product is sold.
If you need repair or other services during the warranty period, contact the product
importer directly, you must provide the original undamaged proof of purchase with the
original date of purchase.
Alza.cz's liability for product failures and hardware defects is limited to replacement or
repair specified in this warranty regulation. There are time limits in this warranty
statement.
A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you
need repair or other services during the warranty period, contact the product seller
directly, you must provide the original proof of purchase with the date of purchase.