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Troubleshooting Guide
1. The content from Hulu, Netflix, and similar services cannot be mirrored or cast.
• Due to the copyright restriction from Hulu, Netflix, and similar services, the
contents MAY NOT be mirrored or cast.
2. What should I do if I want to watch the content from Hulu, Netflix, and similar services
via the projector?
• Please prepare a Fire TV stick, Roku stick or Chromecast™ (not included), then
connect it to the projector to watch the content.
3. Blurry Image
• Adjust focus ring/keystone.
• Projector and screen/wall must be in effective distance.
• 4. Remote Unresponsive
• Make sure remote points at IR receiver directly.
• Do not cover IR receiver.
• Replace the old AAA batteries with new ones.
5. Upside Down Images
• Go to Homepage > Settings > Projection Setting > Projection Mode to flip the
projection image.
6. Factory Reset
• Go to Homepage > Settings > System Setting > Restore Factory Default to restore
the projector to default settings.