Warranty period and type of Warranty service
Country or Region Purchase Warranty Period
parts and labor - 1 year
Battery Pack - 1 year
1,3
parts and labor - 1 year
Battery Pack - 1 year
1,4
Panama
Parts and labor - 1 year
Battery Pack - 1 year
2,4
Taiwan, South Korea
parts and labor - 1 year
Battery Pack - 1 year
3,4
Brazil
parts and labor - 1 year
Battery Pack - 1 year
2,5
parts and labor - 2 years
Battery Pack - 1 year
1,3
Turkey
parts and labor - 2 years
Battery Pack - 1 year
3,4
parts and labor - 2 years
Battery Pack - 1 year
4 Saudi Arabia
parts and labor - 2 years
Battery Pack - 1 year
Serbia 1,4
Guatemala, Costa Rica, Venezuela, Peru,
Uruguay, Ecuador, Colombia, Chile, Argentina,
Indonesia, Vietnam, India, Malaysia, Thailand,
Philippines, Singapore, Hong Kong, El
Salvador
Type of Warranty
Service
parts and labor - 1 year
Battery Pack - 1 year
4
Russia, Ukraine, Egypt, Lebanon, Morocco,
South Africa, Tunisia, Mauritius, Mozambique,
United Arab Emirates, Jordan, Kenya, Nigeria,
Uganda, Ghana, Oman,Tanzania, Namibia
France, Germany, Italy, Austria, United
Kingdom, Isr
ael, Aust
ralia, New Zealand
parts and labor - 1 year
Battery Pack - 1 year
1,5
Poland, United States of America, Canada,
Mexico, Japan
Spain, Switzerland, Portugal, Netherlands,
Belgium, Sweden, Denmark, Norway, Finland,
Estonia, Latvia, Lithuania, Iceland
parts and labor - 2 years
Battery Pack - 1 year
1,5
Czech Republic, Hungary, Romania, Bulgaria,
Greece, Croatia, Slovenia, Slovakia, Cyprus
* Excludes some components. 90-day limited warranty for power adapters, keyboards,
plastics and hinges.
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
2. On-site Service